Hi tcweboy,
We do see you are using the Verizon Broadband with Msn software, for your information you only get the Software to use with your broadband service. You do not get the Msn Dial up access with it. If you want to sign up for the Msn dial up internet access request you can contact the Msn Sales team at this number that is 1-800-373-3676.
Please revert back for further assistance.
Thanks!